Refund and Returns Policy

Thank you for shopping at We value your business and strive to ensure you have a great experience with our products. However, if you are not entirely satisfied with your purchase, we’re here to help.

European Guarantee

All our products adhere to the European Guarantee. If any of our products show fabrication defects or fail during the guarantee period, we will repair them free of charge.


Time Frame: You have 30 days to return an item from the date you received it.

Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Proof of Purchase: You must have a receipt or proof of purchase to initiate a return.


Processing: Once we receive your item, we will inspect it and notify you of the status of your refund after inspecting the item.

Approval: If your return is approved, we will initiate a refund to your original method of payment.

Amount: Please note that shipping costs, purchasing taxes, and any duties charged on the return are non-refundable. The amount to be refunded will be the product price minus any shipping costs, purchasing taxes, and duties charged on the return.


Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping Address: To return your product, you should mail it to: 

Industrias Electrónicas NANO S.L.
Camino nuevo Picanya, 31, DCHA, P10.
46014, Valencia, SPAIN

Contact us

If you have any questions on how to return your item or about our refund policy, please contact us at